Workforce Solutions. True Cost Clarity.
Recruiting Excellence.Delivered with Heart.
MCI People is a family-run UK workforce solutions business — combining 20+ years of recruitment and operational experience with a genuinely human approach. We help businesses recruit better, operate more efficiently and understand the true cost of their workforce.
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The MCI People Difference
Every Touchpoint Matters
“Whether you are a candidate looking for your next role or a client building a workforce, every single interaction you have with MCI People is intentional. From the moment you land on this page to the day you place your first worker — or start your first shift — we are with you. Not just as a recruitment agency, but as a team that genuinely cares about the outcome for every person involved.”
First Contact
You reach out — by phone, online, or in person. You are greeted by a real person who listens first and talks second.
Registration & Vetting
We take the time to understand your skills, availability, and ambitions. No box-ticking — a genuine conversation.
Placement & Briefing
You are fully briefed before your first shift. You know exactly where to go, who to report to, and what to expect.
On-Site Support
Our team is reachable 24/7. If anything changes or you need support, we are one call away — always.
Ongoing Relationship
We stay in touch. Your progress matters to us long after your first assignment.
Discovery Call
We listen to your operational challenges before we ever talk about solutions. Understanding your world comes first.
Tailored Proposal
No off-the-shelf packages. We build a workforce solution around your specific volumes, timelines, and compliance needs.
Mobilisation
Fast, compliant, and fully briefed workers on site when you need them — with a dedicated point of contact throughout.
Managed Partnership
Regular reviews, proactive communication, and a team that flags issues before they become problems.
Long-Term Value
We measure success by your outcomes — retention, performance, and the true cost of your workforce, not just the bill rate.
“Recruitment is not a transaction. It is a relationship built one touchpoint at a time.”
Compliance you can count on
The fact that we are taking on so many people from MCI suggests that your own recruitment programme reflects the refinement required to locate, train and transition to full time work ‘the right people’. This can only reflect extremely well on your business Ben. Well done.
What We Do
More Than Recruitment. A Smarter Approach to Your Workforce.
Whether you need one person or a high-volume workforce, we build solutions around your business — not a one-size-fits-all model.
Recruitment
Permanent and temporary recruitment across the sectors where we have genuine operational experience — logistics, transport, warehousing and industrial.
Temporary Workforce Solutions
Flexible, scalable workforce solutions designed around your volumes, shifts and operational requirements. Pre-vetted, compliance-ready, deployable at pace.
Managed Workforce Solutions
Supporting businesses with workforce planning, fulfilment, performance and ongoing operational requirements. 12+ managed service plans built from scratch.
Consultancy & True Cost Clarity™
Practical recruitment and workforce consultancy built from decades of experience — not theory alone. We help you see what your workforce is really costing you.
465,000+
Candidate assignments delivered
High Volume Recruitment
Scale at Pace. Without Compromise.
When your operation demands hundreds of workers at short notice — for peak season, a new contract win, a depot ramp-up or an emergency cover requirement — MCI People delivers. We have the candidate pool, the compliance infrastructure and the operational experience to mobilise at scale, fast.
- 465,000+ assignments deliveredA proven track record of placing workers at volume across logistics, warehousing, transport and manufacturing.
- Rapid mobilisationPre-vetted, right-to-work verified candidates ready to deploy — typically within 24–48 hours of instruction.
- Compliance at every levelEvery worker is fully vetted before they arrive on site. No shortcuts, no exceptions — audit-ready documentation as standard.
- On-site management availableFor large-scale requirements we can provide dedicated on-site management, shift supervision and real-time performance reporting.
Your Workforce. Understood Differently.
True Cost Clarity™
Recruitment is only part of the conversation.
Our True Cost Clarity™ approach looks beyond the headline hourly rate to help organisations understand what their temporary workforce is really costing them. We examine the wider picture — from recruitment and fulfilment through to workforce processes, agency spend, compliance, procurement and associated costs.
Because the cheapest hourly rate doesn't always mean the lowest cost.
- Greater transparency across your entire agency spend
- Better decisions built on real workforce data
- Stronger workforce solutions designed around your operation
Free Resource
Pension Postponement Client Checklist
A practical guide to pension postponement — part of our True Cost Clarity™ framework for employers.
Download free checklistPeople. Performance. Clarity.
Recruitment
Permanent & temporary across logistics, transport, warehousing and industrial
Temporary Workforce
Flexible, scalable solutions built around your volumes and shifts
Managed Solutions
On-site management, compliance and worker welfare included
Technology & Data
Visibility, accountability and workforce performance through data
Consultancy
Practical advice built from decades of operational experience
Real Results
Transformation in action.
Real challenges, real solutions, real numbers — from clients who trusted us to deliver.
Logistics & Distribution94%
Fill rate (up from 60%)
61
Permanent placements
18 months
Average retention
Challenge
Chronic absenteeism, a 40% weekly fill-rate shortfall and a revolving door of agency workers who never stayed long enough to learn the operation.
Action
MCI implemented a structured on-boarding programme, mandatory early check-ins and a performance recognition scheme. Ben personally visited the site daily for the first month.
Result
Fill rate rose from 60% to 94%. 61 permanent placements in 6 months. Average worker retention of 18 months.
MCI transformed our entire operation. The difference in worker quality, reliability and engagement was immediate and it has been sustained to this day — no one does it better than MCI.
— Operations Director, National Distribution Centre
Client Voices
What our clients say.
“MCI have always been straight and honest when we request additional drivers. Most importantly they know our operation and will always provide you with the right driver, rather than a bum on a seat. I would recommend MCI to help with finding solutions and drivers for any driver operations.”
Rob Ponsford
Traffic Office Manager
Kay Transport Ltd
“Your team have assisted in us maintaining the standard for clients like HP, DHL, Sainsbury's, Tesco's, Kuehne and Nagel and many more. You are aware we have a number of suppliers and your company are our first port of call for temporary staff.”
Mark Hadley
Operations Manager
LTS Distribution
“"The fact that we are taking on so many people from MCI suggests that your own recruitment programme reflects the refinement required to locate, train and transition to full time work 'the right people'. This can only reflect extremely well on your business Ben. Well done."”
Bob Lovelace
Contract Manager
Gregory Distribution Ltd
“I wish to take this opportunity to thank you for the professional approach that we have seen from MCI since you started to supply us. During this time it has been noted not only by me but also the rest of the team that the response time for the supply of drivers has vastly improved, the standard of drivers you supply is more than acceptable and they are a credit to your company. MCI are unique to any other third party driver supplier — we know if we are in a situation where we need assistance all we need to do is pick up the phone and we can guarantee you will provide results. MCI are true professionals and honest individuals and that has always been seen whenever we have held review meetings with Ben and the team here on site.”
Jim Brockie
Depot Operations Manager
Eddie Stobart Ltd — Alcester Depot
Working in partnership
Supplying workers to major 3PLs and employers across the country
Is your agency workforce ready for the changes ahead?
The Employment Rights Act 2025 introduces significant changes to how temporary and agency workers are engaged — including new rights around umbrella PAYE arrangements, day-one rights and worker status. MCI People can help you navigate the changes with confidence.
For Employers
Ready to work with MCI People?
Whether you need one person or a full managed workforce solution, we are ready to help. Get in touch today.
We aim to respond to all enquiries within 2 hours during business hours.
For Candidates
Ready to find your next role?
Register with MCI People today. We work with drivers, warehouse operatives, FLT operators and more — across the UK.
Job Alerts
The best roles fill fast.
Register your preferences and we will contact you directly when a matching vacancy comes up.
More Than Recruitment
The MCI People Signature
Development Workshop
For clients with a qualifying high-volume onsite managed service partnership, we include an annual bespoke personal and professional development workshop — delivered by Ben Morton, who has coached, mentored and spoken across five continents.
Up to 50
team members per workshop
Annual
development opportunity included
Bespoke
shaped around your priorities