20 years of trust.
In their own words.

MCI have always been straight and honest when we request additional drivers. Most importantly they know our operation and will always provide you with the right driver, rather than a bum on a seat. I would recommend MCI to help with finding solutions and drivers for any driver operations.

I was a little nervous at first using a family run company against the big mainstream names but I was proved very wrong very quickly. The communication is efficient and your knowledge of the industry shows in the way you conduct business. We have never had a driver not turn up.

Your team have assisted in us maintaining the standard for clients like HP, DHL, Sainsbury's, Tesco's, Kuehne and Nagel and many more. You are aware we have a number of suppliers and your company are our first port of call for temporary staff.

"The fact that we are taking on so many people from MCI suggests that your own recruitment programme reflects the refinement required to locate, train and transition to full time work 'the right people'. This can only reflect extremely well on your business Ben. Well done."

MCI are proving to be a very important partner of our business here at the Callington depot. The fact that you can cover all our requirements 99.9% of the time eases the pressure on our transport department.

The MCI team provide a great, personable service. They were careful to understand our needs and were happy to accommodate. Conversations are straight forward, prompt and honest. We are pleased to have MCI as our business partner of choice helping us deliver Ginsters to major retailers nationwide.

With MCI currently being our top supplier — out of a list of 12 suppliers providing over 20 drivers per day — should UK Pallets ever decide that a single point of contact suits their requirements, MCI will be our first point of call. With over 10 years of dealing with HGV driver suppliers, a family-run business makes a real difference.

Since we met you it has been like a breath of fresh air. The fact that you cover the Midlands and South West matches the needs of our business and so far your supply has been flawless. Makes a difference dealing with transport professionals who really do understand our business.

I wish to take this opportunity to thank you for the professional approach that we have seen from MCI since you started to supply us. During this time it has been noted not only by me but also the rest of the team that the response time for the supply of drivers has vastly improved, the standard of drivers you supply is more than acceptable and they are a credit to your company. MCI are unique to any other third party driver supplier — we know if we are in a situation where we need assistance all we need to do is pick up the phone and we can guarantee you will provide results. MCI are true professionals and honest individuals and that has always been seen whenever we have held review meetings with Ben and the team here on site.

We have worked with MCI People for a number of years and the service has always been exceptional. Ben and his team genuinely understand our operation and the quality of candidates supplied has been consistently high. What sets MCI apart is the personal approach — you always feel like a priority, not just another client. I would not hesitate to recommend MCI to any business looking for a recruitment partner they can truly rely on.

I can't praise you enough. MCI are a key partner to our operation. The drivers you supply are professional, reliable and understand the demands of our business. We have recommended MCI to all other depots and our third party contractors without hesitation.

Ben and the team at MCI have been outstanding from day one. They took the time to understand exactly what we needed and delivered without fail. The quality of workers supplied is consistently high and the communication is second to none. Genuinely one of the best recruitment partners we have ever worked with.

What makes MCI different is that Ben actually cares. He visits the site, he knows the workers by name, and he holds himself accountable when things need to change. That level of personal investment is rare in this industry and it makes a real difference to how our operation runs day to day.

We had tried several agencies before MCI and none of them came close. The fill rates are consistently above 95%, the workers are properly vetted and the compliance documentation is always in order. MCI have become an integral part of our workforce strategy and I genuinely cannot imagine running our operation without them.

The drivers MCI supply are a cut above. They know the routes, they understand the urgency and they turn up. In transport that is everything. Ben has built a team that reflects his own standards — professional, honest and completely reliable. We would not go anywhere else.

MCI have supported our peak season operations for three consecutive years. Each year they have scaled up our workforce quickly, compliantly and without drama. The workers they supply understand the pace of peak and they perform. That consistency is invaluable when the pressure is at its highest.

I was sceptical about using a smaller agency but MCI completely changed my view. The personal service is exceptional — you speak to the same person every time, they know your business and they deliver. We have been with MCI for over two years now and the relationship just keeps getting stronger.

Ben Morton is one of the most knowledgeable people in industrial recruitment I have ever met. His background in operations means he understands the real pressures we face — not just the recruitment side. That insight translates directly into better candidates, better briefings and better outcomes for our business.

The FLT operators MCI supply are consistently skilled, safety-conscious and reliable. We have had zero licence or compliance issues since switching to MCI. The vetting process is clearly thorough and it shows in the quality of every worker who comes through our doors.

MCI helped us through a full depot relocation and I honestly do not know how we would have managed without them. They planned the workforce transition, managed TUPE considerations and kept both sites running throughout. Ben was personally involved throughout the entire process. Exceptional.